Privacy Policy


Zaphomecarem Piitie Group recognises the importance of maintaining your privacy. The domain name “”  is owned and operated by (“ZaphomecarePittie Group” or “We” or “Us”). We value your privacy and appreciate the trust you have in us. Therefore, we insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy applies to the current and former visitors to our website. By visiting and/or using our website, you agree to this Privacy Policy.

This Privacy Policy (“Policy”) describes the type of personal information we collect from our User, purpose for collecting such information, how we use it, with whom we share it and the choices available to our customers regarding our use of the information. We will not disclose the personal information and sensitive information (meanings ascribed in clause 2 below) shared by the user other than in compliance with this Policy. If you do not consent to any of the terms enumerated in this Policy, do not proceed to use the Site.

This Policy is last updated on 512.0712.20232. Our Policy is subject to change from time to at any time as per laws, regulations and industry standards and any business changes without prior notice to you. Your continued use of the Site following such changes to the Policy constitutes your acceptance of the changed Policy and to be bound by such changes. If you do not continue to use the Site following change in the policy but take no action with respect to your personal information and sensitive information with us, our use of your personal information and sensitive information shall remain subject to the Policy in effect prior to the change. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto.

Data Privacy Compliance

The owner of the data privacy policy shall be the data privacy officer who shall be responsible for the maintenance and accuracy of this policy. Compliance to the data privacy policy shall be reviewed on an annual basis by the Privacy Review team to ensure continous compliance monitoring.


We may collect personal identifiable information from you when you save or otherwise provide us when you set up a free account with the Site OR when you communicate with us via phone, email, chat, etc OR when you fill an entry to participate in any contest, promotion or survey, etc. OR use the service of Gift Card on the Site OR when you participate at one of our events, etc. As a result of these actions you might supply us with personal information, such as your name, e-mail and postal addresses, gender,  Date of birth, phone number(s), Bank Account or credit card or debit card or any other payment mode  information, names of people to whom purchases have been shipped including address and telephone numbers, IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, location etc (collectively “Personal Information”). When you visit this Site, our social media platforms, or our social networking or mobile applications, may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons. Only if applicable according to you –  We might automatically also collect certain type of information such as the type of mobile device you are using or the version of the operating system your computer or device is running, uniform resource locator (URL) clickstream data, including the date and time, and content you viewed or searched .

You may also provide us with information like financial information such as Bank account or credit card or debit card or other payment instrument details, password, physical health condition; medical history, sex, etc. (collectively “Sensitive Information”) for availing the services at our Site.

We may also maintain a record of your product interests and acquire information about you from our present and/or future affiliates.

We collect information you post in a public space on our website or on a third party social media site belonging to Zaphomecare.

This Site is directed to be used by adults only who are above the age of 18 years. If you are not an adult, you may look at our Site, but you should not make a purchase, register, or submit personal information to us. We or our associates / affiliates do not knowingly collect information from minors. Minors should not be using the Site with any personal information. In the event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.

We collect information even when you comment or post something on our websites or ask us a question through phone or email. If you use an integrated social media feature on our website, the third part social media will give us certain information about you. This could include your name and email address.


Zaphomecare may use your Personal Information collected:

To assist you in completing a transaction or order or to contact you for confirmation of a purchase on our website or for other promotional purposes.

Send you or your friends, relatives or associates, products that you have ordered;

Process gift card transaction;

To deliver and improve service and your overall user experience.

Help us learn more about your shopping preferences; or conduct marketing and performance research to assist us in measuring our customer services, benchmarking our performance and to help us improve your shopping experiences and product offerings

To customize your experience with us. To make our websites better by combining your information from you or received by us from the third parties.

To respond to your comments and questions and provide customer service.

To prevent, investigate and detect security threats, fraud or other malicious activity.

To send you emails or SMS about your account or any purchase (only if you think this is applicable in our case)

Create targeted advertising to promote the services and engage our users.

As provided below under Clause 7, you may always choose not to receive promotional materials or marketing information.

We may use such information as otherwise as is permitted by law.


Only the persons authorized by us shall have access to your Personal Information and Sensitive Information. We may share your Personal and Sensitive information with:

Our affiliates – Service providers who perform services on our behalf based on our instructions which inter alia include beauty partners providing beauty services to the customers. However, these service providers will not be authorized to use or disclose such information except as necessary to perform services on our behalf or comply with legal requirements;

Other third parties with your consent (e.g., Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).- we can remove this line and add the following line – / We share information with the parties who help us manage our online registration process or payment processors or transactional message processors or sponsorers of a particular event, etc. If applicable – We work with a wide range of third party providers, notably our database administrators, cloud computing services, advertising services, data analysts, application service providers, bulk SMS Service, and other non governmental organisations.

Payment processors – We work with payment processors such as ———— to help process credit cars transactions and other payment methods made through the services. These payment processors shall store certain information about you. Please refer to their privacy policies in order learn more about how they use you personal information.

We may store information such as survey response and contact information that are necessary to enable us to operate effectively and deliver our servies to you.

We do not rent or sell your Personal and Sensitive Information to any third party. However, should we plan to merge/sell all or substantially all of our business to another business entity or similar other transaction or be required by that business entity, we may transfer or disclose your Personal Information and Sensitive Information to that business entity who may collect, use or disclose such information for the purposes of evaluating the proposed transaction or for operating and managing the affairs of the acquired business or for other purposes identified in this Policy.We may share your information where it is required to protect our customers, to protect lives, to maintain security of the services and to protec the rights of the company. In such event, and to the extent of legally permitted, we will notify you and if there are material changes in relation to the processing of your personal information, give you an opportunity to consent to such changes.

Notwithstanding anything contained in this Privacy Policy, we reserve the right to disclose any Personal Information or Sensitive Information that may be required to be disclosed mandatorily under applicable law or where the disclosure is necessary to comply with any legal obligation or to law enforcement authorities or other government officials or at the request of investigatory authorities, without prior notice or consent of the site / app user.

We will also share personal information with companies, organisations or individuals outside of Company if we have good faith, belief that access, use, preservation or disclosure of your personal information is reasonably necessary to detect or protect against fraud or security issues, enforce our terms of use, meet any enforceable government request, defend against legal claims or protect us against harm to out legal rights or safety.


We may track your preferences and activities on the Site. “Cookies” are small data files transferred to your computer’s hard-drive by a website. They keep a record of your activities on the Site making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies.

By continuing the use of the Site, you are agreeing to our use of cookies. If you do not agree to our use of cookie, you can block them in your browser setting, but you may loose some functionality on the Site.


We will retain your Personal and Sensitive Information only as long as it is reasonably required or otherwise permitted or required by applicable law or regulatory requirements. We may also retain your Personal and Sensitive Information so long as it is necessary to fulfil the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). Your Personal and Sensitive Information is safeguarded against inappropriate access, misuse and disclosure, as per this Privacy Policy. We shall not retain your personal information longer than is necessary to fulfil the purposes for which it was collected and to maintain reasonable business records. We shall dispose off the personal information once it has served its intended purpose or as specified by the user.

We also maintain appropriate and adequate administrative, technical and physical safeguards designed to protect your Personal and Sensitive Information against accidental, unlawful or unauthorized access to or unauthorised alteration or destruction, loss, alteration, or disclosure or use.

Personal information of the user shall be erased/deleted if its storage violates any of the data protection rules or if the knowledge of the data is no longer required by the Company. Additionally, Company has the right to retain the personal information for legal and regulatory purposes and as per applicable data privacy laws.

Only if applicable to us – We shall perform an internal audit on an annual basis to ensure that the personal information collected is used , retained and disposed off in compliance with the company’s data privacy policy.

Only if applicable to us – We restrict access to employees who need to know the information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline including termination and criminal prosecution if they fail to meet these obligations.


The Site provides an option to all the users to opt-out of receiving any promotional or marketing communications from us. If you do not wish to receive any promotional or marketing communications from us, you can contact us at the email address provided below.


If you have consented to the collection, use and/or disclosure of your Personal and Sensitive Information as identified in this Policy, you may withdraw the same at any time by communicating to us at the given below under Clause 11.


We endeavor to take all reasonable steps to keep your Personal and Sensitive information secure, up-to-date, accurate in the best possible manner as it may be necessary for the purpose for which it was collected. We value the importance you attach to your Personal and Sensitive Information given to us and therefore we have (i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable you to review and edit the same. If applicable –  We further protect your personal information from potential security breaches by further implementing certain technological security measures including encryption, firewalls, etc. However, these measures don’t guarantee that your personal information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using this website, you acknowledge that you understand and agree to assume these risks.

However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party.


You may while having access to our website, be linked to external websites. That In case you decide to access the external website, we shall not be responsible towards the privacy of your data being used by those external sites.

GRIEVANCE OFFICER In accordance with Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance officer are provided as below:

Mr. ————————————–


Mobile Number —————

Email ID – ——————————

In case of any concerns with regard to the said Privacy Policy or any other privacy concerns, you can mail us at

Contact Days: Monday to Friday (11:00 a.m. to 06:00 p.m.)

If you choose to visit this website and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this policy shall be governed by the laws of India.